Susan Lovelace
Executive Assistant to the CEO
Gary Bacoch
Director of Accreditation
David Shary
Director of Human Resources
Carmen Williams
GPRA Coordinator
Lisa Vargas
Credentialing Specialist
Sandy Dunbar
Sr. Director, Quality Improvement & Compliance
CEO - Dr. Kori Novak
CEO
Dr. Kori Novak is an accomplished Senior Executive with more than 18 years of success spanning healthcare and gerontology.
Dr. Novak is currently serving as the Chief Executive Officer of the Toiyabe Indian Health Project after working with several other Native American Tribal organizations in California. In addition, she is a Sr. Researcher in Gerontology at Oxford University (UK) , a Sr. Fellow of Sociology at the School of Law and Social Science at the University of Suffolk (UK) and a Professor at Concordia University Nebraska where she teaches Healthcare Administration and Gerontology courses. Dr. Novak has been a guest lecturer and keynote speaker for several domestic and international associations/Congresses revolving around the fields of Gerontology, Health Care and Criminal Justice.
Dr. Novak attained her Post-Doctoral Fellowship in Ethno-Geriatrics and End of Life Care from The Stanford University School of Medicine, her Ph.D. in Human Services and Gerontology with Summa Cum Laude honors from Capella University, her MBA with a concentration in Marketing, Public Relations, and Healthcare Administration with Magna Cum Laude honors from The Graziadio School of Business at Pepperdine University, and her BA in International Relations and Russian with Cum Laude honors from the University of Denver.
COO - Mark Alford
COO
Mr. Mark Alford has 20 years of experience in healthcare operations, strategy and new growth and development including 12 years in administration and corporate level executive management. His extensive background includes working in hospital systems with a full continuum of care, including in-patient acute care and outpatient clinics. He has a strong background in business and clinical process and performance improvement. His experience in new business development revolves around establishing new contracts, partnerships and collaborations to improve the health and well-being of individuals served and reducing total cost of care for target populations.
Mr. Alford earned his M.A. in clinical psychology from the University of Detroit Mercy and holds a B.S. degree I psychology from Wayne State University.
CFO - Jernon Kelly
CFO
Mrs. Jernon Kelly has over 20 years in finance and accounting. She was the former CFO for the city of Youngtown, Arizona and has significant experience in finance with government entities. In addition she has been a consultant with one of the Big Three audit firms as well as a teacher. She earned her Bachelor’s degree in Accountancy as well as a Masters agree in Accountancy with an emphasis in information systems.
Chief Medical Officer - Summer Frazier
CHIEF MEDICAL OFFICER
Summer Frazier, Medical Director, received her Doctorate of Medicine in 2010 from Loma Linda University after earning a BS in Biology in 2004. She completed her residency training at Glendale Adventist Hospital in 2014 and thereafter received her Board Certification in Family Medicine. She has worked for Toiyabe Indian Health since 2014 and has recently taken on the Medical Directorship. During her time at = Toiyabe she also completed the Helm's Acupuncture course and has incorporated this into her full scope practice at Toiyabe. Dr. Frazier strives to fulfill her motto “to make man whole” in caring for her patients.