We would like to apologize to our patients regarding any difficulties you may have had in contacting the pharmacy recently. We want you to know the phone issues being experienced in pharmacy should now be resolved, and we have employees dedicated to taking your calls.
The pharmacy’s direct line is 760-873-4721; select Option 1 to leave a voicemail for a refill, or Option 3 to speak to a pharmacy staff member. Note – as of now, we have currently turned off the ability to select option 2 in the prompts, to speak to a pharmacist, but you may ask for a pharmacist after selecting option 3.
If you have any concerns, have a pending refill you haven’t heard back from us on, or have trouble getting in touch with someone, please call 760-873-8464, and ask for extension 271, to verify that we have your order. Thank you for your patience, as pharmacy staff works to ensure we fulfill your prescription needs.